Skip to content
CPCMed Advisors

Process

Nothing useful happens until access, payer rules, and old habits are visible.

Stage One

Fit Call By Email Appointment

The first step is an organized email to hello@cpcmedadvisors.com with specialty, provider count, software, monthly claim volume, payer mix, and the problem that made you look for help. If it looks like a fit, a call is scheduled by appointment. No surprise meetings, no calendar widget, no rushed diagnosis from a half sentence.

On-site kickoff meetings are available within 35 miles of Tulsa; outside that radius, onboarding is handled remotely by secure screen share.

Stage Two

Access Checklist

EHR and practice management access
Clearinghouse access
Payer portals
CAQH details
Fee schedule and common allowable references
Provider roster and NPI details
Top 20 CPT codes by volume
Last 90 days of denials
Current statement process
Known payer enrollment problems

By day 3, CPC reviews a small sample of recent charts and claims once access is working.

Stage Three

Chart-And-Claim Sample Audit

A starter sample shows whether the issue is documentation, coding selection, eligibility, payer setup, posting, appeal timing, or workflow. The first audit notes are normally ready around day 7 of onboarding when access is complete and the sample is readable.

The goal is not to shame old work. The goal is to identify the small repeatable places where revenue leaks out and build a correction rhythm the clinic can actually maintain.

Stage Four

Live Queue Setup

By day 10, if access and samples are complete, the first live billing queue is set up. Claims are sorted by documentation readiness, payer requirements, timely filing limits, and any correction work that should happen before submission.

Stage Five

First Month Closeout

The first month closes with a written summary of what moved, what stalled, which payer patterns need attention, and what the clinic should change before the next batch of claims repeats the same issue. Monthly billing engagements require a 3-month minimum because payer patterns, posting problems, and provider habits need time to show themselves.

Communication Rules

01

Email First

Questions, access updates, and issue lists start in writing so details are not lost between calls.

02

Scheduled Calls

Calls are by appointment. During onboarding, written notes are sent weekly so practice managers can forward them internally.

03

Same-Business-Day Active Client Replies

Active client emails received before 3:00 PM Central are answered the same business day.